Frequently Asked Questions

Frequently Asked Questions

You can learn about how does EXPAD work, what are the products/services offered by EXPAD, how to avail the products/services offered, and everything in between.


General 

  • How does EXPAD work?

EXPAD works as common portal for travelers, students, learners, professionals etc. to match with opportunities listed by businesses, organisations, hostels etc.

  • How do I pay?

There are multiple modes of payment that can be done electronically from anywhere in the world.

  • Why do I pay?

Individuals usually pay for the Opportunities listed under Exploration, Voluntourism, Learning, and Events as these Opportunities indicate the cost to avail the Opportunity they have matched for.

  • What are the cancellation policies?

Cancellation of Opportunity is free till the payment for the Opportunity. Any cancellation after the payment confirmation is deductible in nature.

  • How to confirm the Opportunity that I matched for?

A payment of quoted amount is required to confirm your position in the Opportunity listed under Exploration, Voluntourism, Learning, and Events.

  • How to increase the possibilities of match?

A visibly appealing, content rich, and verified profile attracts higher matches, also your pitch/interview is crucial to get you matched for Opportunities you have applied for.

  • Is it necessary to verify?

E-mail verification is mandatory first step for anyone to access the profile and dashboard. Although, multiple level of verification ensures high degree of safety and better assessment.

  • How to pick the right Opportunity for me?

EXPAD offers seamless Opportunities in all the major sectors to get you going. One can explore the Opportunities available to them by furnishing their choices with the help of filters.

  • What to do if there's no reply/update about the Opportunity applied?

An applicant can always write to us, quoting about the issue they are facing with the Opportunity. Although in many cases if there's no reply for the Opportunity applied then it's probably because the Opportunity is no more available or expired.

  • Is there any privilege for frequent EXPADers?

Frequent EXPADers do enjoy a preferential right or privilege over the usual pool of applicant as they have higher chances of getting matched and can avail discounts and rebates on Opportunities.

  • What is the difference between an Opportunity and an Experience?

An Opportunity is an open listing done by the Host or the Organisation to invite individuals to apply. Whereas, An Experience is an Opportunity realised by the successful applicant that matched.

  • How safe is my data with EXPAD?

The privacy of undisclosed and sensitive data of the Members is best kept secret at EXPAD.

  • What are "Handpicked Opportunities"

Handpicked Opportunities are exclusive opportunities available and are on good trend with high match ratio but respectively high competition.

  • How to feature my listing under "Handpicked Opportunities"?

Organisations/Hosts can get their Opportunities listed under Handpicked Opportunities for a time interval by maintaining a good track record and listing charges

  • What is Referral Program?

Referral Program is an initiative by EXPAD to encourage the members to refer non members to engage with EXPAD and in return they are rewarded systematically.

  • What is Campus Rep Program?

Campus Rep Program is an initiative by EXPAD to appoint a Representative in Universities, Schools, Organisations to spread awareness and engagement.

Experiencing 

  • What if my Host asks for extra or hidden fees?

Individuals are not liable for any extra or hidden fees demanded by the Host without any previous notice or consent.

  • Who is Experience Manager?

Experience Manager is an entity who manages your experience to provide you with promised and safe stay.

  • What is Captain X?

Captain X is a term for Representative who'll assist the individual in any emergency or crucial situation.

  • How to change dates for an Experience?

The change of dates for an Experience is a dynamic situation and varies from Experience to Experience. The Host or Experience Manager should be contacted in this case.

  • How to extend or shorten my Experience stay?

The extension or reduction of Experience span is a dynamic situation and varies from Experience to Experience. The Host or Experience Manager should be contacted in this case.

  • How to terminate my Experience?
  • What if I don't show up?

 

  • How should I deal with the cultural shocks and differences?
  • What if my Host pulled a no show or refused to host me?
  • Can I travel with someone else?
  • Can I switch my Experience/Opportunity?
  • Can I pick multiple Opportunities?
  • What are my limits while Experiencing?
  • What if Individual refused to pay for the Experience or related cost?
  • How to claim the damage done by Individual on Experience, if any?
  • On what grounds an Individual can be expelled from the Experience?

Safety

  • Is Experiencing safe?
  • How safe are unverified Host/Opportunities?
  • How to report an Opportunity?
  • What are the basic Code of Conduct I should follow?
  • How to report an inappropriate event?