Frequently Asked Questions
You can learn about how does EXPAD work, what are the products/services offered by EXPAD, how to avail the products/services offered, and everything in between.
- How does EXPAD work?
- What does EXPAD offer?
- How do I pay?
- Why do I pay?
- What are the cancellation policies?
- How to confirm my Experience?
- How to increase the possibilities of a match?
- Is it necessary to verify my profile?
- How to pick the right Opportunity for me?
- What to do if there's no reply/update about the Opportunity applied?
- Is there any privilege for frequent EXPADers?
- What is the difference between an Opportunity and an Experience?
- How safe is my data with EXPAD?
- What are "Handpicked Opportunities"
- How to feature my listing under "Handpicked Opportunities"?
- What is the Referral Program?
- What is the Campus Rep Program?
- What if my Host asks for extra or hidden fees?
- Who is Experience Manager?
- What is Captain X?
- How to change dates for an Experience?
- How to extend or shorten my Experience stay?
- How to terminate my Experience?
- What if I don't show up?
- How should I deal with the cultural shocks and differences?
- What if my Host pulled a no show or refused to host me?
- Can I travel with someone else?
- Can I switch my Experience/Opportunity?
- Can I pick multiple Opportunities?
- What are my limits while Experiencing?
- What if Individual refused to pay for the Experience or related cost?
- How to claim the damage done by Individual on Experience, if any?
- On what grounds an Individual can be expelled from the Experience?
EXPAD works as a common portal for travelers, students, learners, professionals, etc. to match with opportunities listed by businesses, organizations, hostels, etc.
There are multiple modes of payment that can be done electronically from anywhere in the world.
Individuals usually pay for the Opportunities listed under Exploration, Voluntourism, Learning, and Events as these Opportunities indicate the cost to avail the Opportunity they have matched for.
Cancellation of Opportunity is free till the payment for the Opportunity. Any cancellation after the payment confirmation is deductible in nature.
Payment of the quoted amount is required to confirm your position in the Opportunity listed under Exploration, Voluntourism, Learning, and Events.
A visibly appealing, content-rich, and verified profile attracts higher matches, also your pitch/interview is crucial to get you matched for Opportunities you have applied for.
E-mail verification is the mandatory first step for anyone to access the profile and dashboard. Although, multiple levels of verification ensures a high degree of safety and better assessment.
EXPAD offers seamless Opportunities in all the major sectors to get you going. One can explore the opportunities available to them by furnishing their choices with the help of filters.
An applicant can always write to us, quoting about the issue they are facing with the Opportunity. Although in many cases if there's no reply for the Opportunity applied then it's probably because the Opportunity is no more available or expired.
Frequent EXPADers do enjoy a preferential right or privilege over the usual pool of applicants as they have higher chances of getting matched and can avail discounts and rebates on Opportunities.
An Opportunity is an open listing done by the Host or the Organisation to invite individuals to apply. Whereas, An Experience is an Opportunity realized by the successful applicant that matched.
The privacy of undisclosed and sensitive data of the Members is the best-kept secret at EXPAD.
Handpicked Opportunities are exclusive opportunities available and are on a good trend with high match ratio but respectively high competition.
Organizations/Hosts can get their Opportunities listed under Handpicked Opportunities for a time interval by maintaining a good track record and listing charges
Referral Program is an initiative by EXPAD to encourage the members to refer non-members to engage with EXPAD and in return, they are rewarded systematically.
Campus Rep Program is an initiative by EXPAD to appoint a Representative in Universities, Schools, Organisations to spread awareness and engagement.
Individuals are not liable for any extra or hidden fees demanded by the Host without any previous notice or consent.
Experience Manager is an entity that manages your experience to provide you with a promised and safe stay.
Captain X is a term for Representative who'll assist the individual in an emergency or crucial situation.
The change of dates for an Experience is a dynamic situation and varies from Experience to Experience. The Host or Experience Manager should be contacted in this case.
The extension or reduction of the Experience span is a dynamic situation and varies from Experience to Experience. The Host or Experience Manager should be contacted in this case.
Termination of Experience can be done at any point in time but one needs to notify the Host/Experience Manager/Concerned Authority beforehand, also the termination of Experience may result in payment of any outstanding amount or no refund in any balancing amount.
No show from an applicant's side on the given date may result in termination from the Experience after 3 reminder calls.
Culture differences and shocks are an essential part of traveling to a foreign land and culture. EXPAD ensures the applicants with their safety and encourages them to be part of new experiences while safeguarding one's cultural interest.
If the Host is not available or ready to host the Experience you went for, then EXPAD is liable to arrange an equivalent Experience for you or refund the amount paid.
There are numerous opportunities under EXPAD that can be done with your friend/s, partner/s, or in a group.
You can refer to the Experience Manager/Host to switch the Opportunity.
You can apply and avail multiple opportunities if the primary opportunity allows you to.
You are subject to obey the Law of the Land, and the terms and conditions defined by your host.
Any failure in mandatory payment may result in failure in experiencing an Opportunity or related elements.
If the applicant commits a felony or breaks the Law of the Land, or breaks the Terms and condition of the Opportunity then the applicant will be expelled from the Opportunity.
Yes, Experiencing is completely safe with EXPAD as we assess every opportunity with care and certify them.
Unverified Opportunities are usually new opportunities with no past experiences.
One can report an Opportunity by logging into your profile and finding a report button on the desired ongoing opportunity at any time during their experience if the Opportunity is not as per the description, or if there's a possible threat, or if there's dissatisfaction.
One can report any inappropriate event witnessed or experienced during the Experience to the Host, Experience Manager, Law Enforcement Authority, or Concerned Entities.